This investment was made when British International Investment was named CDC Group.
First and Future is the first truly independent commercial call centre in the DRC. It manages both on-site as well as their own off-site call centre to service the growing need for customer service. As all other existing call centres are in-house and captive, it is the first to offer this service to all companies in the DRC.
Key facts
- Status:
- Exited
- Region
Since 2012, we’ve only invested in Africa and South Asia. Investments outside these regions are from our pre-2012 portfolio.
- Africa, Central Africa
- Countries:
- Democratic Republic of Congo
- Sector
We have seven priority sectors. However, we continue to invest outside these sectors, largely in the most challenging regions, as new investment supporting any sector helps to underpin the private sector, and create jobs and livelihoods for people.
- Communications and IT Services
- Investment type
We provide capital in three broad ways: direct equity, debt, and intermediated equity (principally through investment funds).
- Intermediated investment
- Fund:
- African Rivers Fund
- Fund Manager:
- XSML
- Start date
For direct investments, this is the date British International Investment committed capital to the business or project.
For funds, this is the date that British International Investment committed capital to the fund.
For underlying fund investments, this is the date that the fund invested capital into the business.e
- June 2019
- End date
For direct equity investments, this is the date at which British International Investment exited the investment.
For debt investments, this is the date at which the final debt repayment was made.
For funds, this is the date at which the fund was terminated.
For underlying fund investments, this is the date at which the fund manager exited the investment.
- June 2021