13 January 2022

Listen to our podcast: How a financial institution responded to COVID-19

We have a new podcast episode in our Understanding Impact series.

When the scale of the pandemic became known in March 2020, financial institutions needed to respond quickly to support the individuals and businesses that use their services. This was especially true for Advans Group, a microfinance institution that lends to entrepreneurs and small businesses in developing countries around the world.

As many of Advans’ clients faced national lockdowns, the nature of their work meant they couldn’t continue to operate. In this podcast, we explore how the Advans team responded and what we can learn from it.

We look at how the response was coordinated at the company’s head office, through the way it was implemented at a country level in Pakistan and the impact it had on its clients.

Listen on the player below or find us on Apple Podcasts, Spotify or wherever you get your podcasts.

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